Terms and Conditions

Boniface Fitness and Wellness – Terms & Conditions

These Terms & Conditions (“T&Cs”) govern the relationship between Boniface Fitness and Wellness (“the Trainer”, “we”, “us”) and the client (“you”). By purchasing any service, subscription, or package, you agree to these T&Cs.

  1. Services Provided

Boniface Fitness and Wellness offers the following services:

  • 1:1 personal training
  • Group training
  • Exercise to Music classes
  • Online coaching via Microsoft Teams or Zoom
  • Hybrid programmes combining in‑person and online elements
  • Monthly subscription‑based coaching
  • Upfront‑paid training blocks/packages

Training may take place outdoors or at the client’s home. Online coaching includes live video feedback and programme guidance.

  1. Payments & Billing

2.1 Upfront Payments

  • All training blocks/packages and classes must be paid in full upfront before sessions commence.
  • Online bookings must be paid through the designated payment window before confirmation.

2.2 Monthly Subscriptions

  • Subscriptions are billed each month.
  • Payment must be received before coaching/classes continues.

2.3 No Instalments

  • Instalment plans are not offered.

2.4 Late or Failed Payments

  • Failure to pay may result in suspension of services.
  • Repeated non‑payment may result in termination of your contract (see Section 12).
  1. Cancellations & Rescheduling

3.1 Client Cancellations

  • A minimum of 24 hours’ notice is required to cancel or reschedule a session.
  • Cancellations made with less than 24 hours’ notice will incur a 50% late cancellation fee.
  • Rescheduling after a late cancellation may be permitted at the Trainer’s discretion depending on circumstances.

3.2 Trainer Cancellations

  • If the Trainer cancels a session, it will be rescheduled at no cost.
  • If rescheduling is not possible, you will receive a refund for that session.
  1. Refunds
  • Packages are non‑refundable once purchased.
  • Refunds are only issued for unused sessions when the Trainer is responsible for the session not taking place.
  • Sessions cannot be transferred to another person.
  1. Session Expiry
  • Purchased sessions do not expire.
  1. Client Expectations & Conduct

6.1 Attendance & Punctuality

  • You are expected to arrive promptly for all sessions.
  • Sessions will finish at the scheduled time regardless of your arrival time.

6.2 Clothing & Equipment

  • Appropriate clothing and footwear must be worn.
  • When equipment is provided by Boniface Fitness and Wellness, you must treat it with respect.
  • You agree to pay for or replace any equipment you damage or break.

6.3 Behaviour

  • Misconduct, abusive behaviour, or actions that compromise safety may result in immediate termination of your contract.
  1. Health, Safety & Liability

7.1 PAR‑Q & Medical Disclosure

  • You must complete a PAR‑Q before training begins.
  • You must disclose all relevant medical conditions, injuries, or changes in health both at the start and throughout the training relationship.
  • Medical clearance may be required before training continues.

7.2 Training at Your Own Risk

  • You acknowledge that physical exercise carries inherent risks.
  • You agree to train at your own risk and accept responsibility for your own health and wellbeing and be aware of the health and safety of those around you in group and exercise to music lessons.

7.3 Physical Contact

  • You understand that some exercises require technical correction or assistance.
  • You consent to appropriate physical contact when necessary for safety or technique.

7.4 Client Responsibility

  • You understand that progress depends on adherence to training advice and programming.
  • The Trainer is not responsible for lack of progress if guidance is not followed.
  1. Online Coaching
  • Delivered via Microsoft Teams or Zoom.
  • May include live video feedback, programme guidance, and check‑ins.
  • You are responsible for ensuring a safe training environment during online sessions.
  1. GDPR & Data Protection

Boniface Fitness and Wellness complies with the UK GDPR and Data Protection Act 2018.

9.1 Data Storage

  • Client data is stored on a secure server.

9.2 Use of Data

  • Data is used only for purposes directly related to Boniface Fitness and Wellness, including training, communication, and administration.
  • No data is used for external marketing.

9.3 Data Sharing

  • We do not share your data with any third parties.

9.4 Your Rights

You have the right to:

  • Access your data
  • Request corrections
  • Request deletion
  • Withdraw consent for data processing Requests can be made in writing to the Trainer.
  1. Minimum Age
  • Boniface Fitness and Wellness does not train minors.
  1. Subscription Cancellation
  • You must provide 14 days’ notice if you wish to cancel your monthly subscription.
  • Notice must be given in writing (email or message).
  • If notice is given less than 14 days before the next billing date, the next month’s payment will still be due.
  1. Termination of Agreement

Boniface Fitness and Wellness reserves the right to terminate your contract immediately for:

  • Misconduct
  • Non‑payment
  • Safety concerns
  • Failure to disclose medical conditions
  • Repeated breaches of these Terms & Conditions

Unused sessions resulting from Trainer‑initiated termination will be refunded.

  1. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be handled under UK jurisdiction.